Value and quality assurance are the hallmarks of Southwest Corporate’s credit union-specific service portfolio. Download a complete checklist of all Southwest Corporate products and services here, or click on the three links below to see brief descriptions of these services.

Correspondent/Payment Services Click to read more Click to read less

Branch & Teller Capture
Southwest Corporate’s Check 21 Remote Deposit services feature technology that enables check capture and truncation at your branch with electronic image exchange. Advantages are expedited availability of funds, increased productivity and lower operating costs with fewer adjustments. Branch and Teller Capture options are available and include a dedicated implementation team, customized training and extended hours of support. Learn more

Business Capture
Southwest Corporate’s Business Remote Deposit Service allows your credit union to offer business members the efficiency and cost savings of in-house, on-site remote deposit. Your business members can minimize the number of trips made to the credit union, reduce deposit preparation errors, and increase productivity. Learn more

Member Capture
Member Capture Service provides your credit union’s members with the ability to deposit checks from their home using your Internet banking service and a standard scanner. Member capture improves member service, reduces drive-thru and teller lines, accommodates remote members, and retains relations with relocated members. Learn more

ATM Capture
ATM Capture Service provides image processing for checks deposited at your credit union’s image-enabled ATMs. You can view a check image the same day with software that also helps identify fraudulent checks and eliminates empty-envelope fraud.Learn more

Fraud Prevention
DEPOSIT CHEK® fraud management solutions are setting the industry standard for check-loss prevention. Help stop potential fraud at your credit union by comparing deposited check MICR data against a database of stop payments and problem accounts. The database is updated daily by the largest financial institutions in the US and contains information on 90 percent of the checking accounts in the nation.

The DEPOSIT CHEK Service provides notification of potential returns from items deposited the previous day and advanced notification of actual items being returned as soon as that information becomes available.

The DEPOSIT CHEK Reader provides credit union’s tellers with real-time account and item-level notification of potentially high-risk items at the point of deposit, while the depositor is still present and prior to the item being processed for collection. Learn more

TranZact™ system
The TranZact on-line account management system offers secure, real-time access to your accounts, investments and services, allowing you to view reports, download posting files, manage services, initiate transactions, and send wires all while facilitating your day-to-day business operations. Learn more

Explicit Float
Credit unions utilizing remote deposit services can take advantage of our Explicit Float service. Rather than receiving split availability on cash letters, Explicit Float provides credit unions with 100 percent availability on their deposits. At the end of each month, an adjustment for the monthly calculated float will be applied to your monthly billing statement as a separate line item, simplifying daily reconciliation and cash management.Learn more

Imaged Share Draft Processing
Southwest Corporate offers a turnkey item processing service with a full range of service and support. The service includes complete truncated inclearing processing with clearinghouse and direct presentments combined into a single, daily settlement. Completing the service are return processing and collection, adjustment resolution, and an array of enhanced imaging features. Credit unions also have the benefit of instant online access to images of cleared members’ drafts via TranZact™, secure downloads, or secure FTP. Images also can be made available directly to credit union members via Internet banking and e-statements. Learn more

ATM Card Program
Southwest Corporate’s ATM card program provides credit union members 24-hour access to funds through regional, national and international networks, including 25,000 surcharge-free ATMs in the CO-OP network throughout the U.S. and Canada. CO-OP also includes access to 800,000 ATMs worldwide through links to Pulse, NYCE, STAR, Cirrus, and Plus networks. ATM cards incorporate security features such as Falcon Neural Network fraud protection system, card alert services, and 24/7 hot-carding capability. Optional service enhancements include custom card stock, online card base management, member-selected custom PINs, and real-time approval with online settlement. Learn more

Debit Card Program
Southwest Corporate offers both Visa and MasterCard branded debit cards with all of the features and benefits of the ATM Card Program while also offering your members signature-based purchase capability anywhere Visa and MasterCard are accepted. Debit cards also incorporate additional security features such as CVC2/CVV2 code and Internet purchase authentication via “SecureCode” or “Verified by Visa.” For activation, credit unions may choose Voice Response Activation via toll-free number. Learn more

Driving ATM Terminals
Southwest Corporate can drive your ATM terminals by processing and settling your machines’ transactions through a variety of regional, national and international ATM networks with 24/7 monitoring service and real-time notifications of machine malfunctions or depleted cash. The terminal driving service accommodates both dial-up and leased-line terminals and will provide mini-statements or support custom screen content if your machines are capable. Learn more

CO-OP ATM Network Access
The CO-OP Network boasts the most expansive ATM network for credit unions in the nation. With links to virtually every national and regional network, CO-OP members actually have access to a total of over 800,000 ATMs worldwide, including 25,000 surcharge-free ATMs in 50 states and 10 countries. Learn more

ACH (Automated Clearing House) Services
Your credit union can utilize Southwest Corporate for receiving and settling your members’ direct deposit ACH transactions; and with the Internet-based ACH Origination system, your credit union can automate loan payments, reduce deposit item volume, expedite collections, and enhance your member service capabilities by originating ACH. Your business members will appreciate your ability to provide them with payroll direct deposit services and tax payments. Learn more

Directo a Mexico
You can provide to your members a low-cost remittance service to Mexico using ACH Origination, and your member can pre-open the recipient’s account at no cost to the credit union, member, or recipient. Learn More

Wire Transfer
Southwest Corporate offers convenience for wire transfers, both domestic and international, through the TranZact™ portal. The online system offers pre-authorized and warehoused wires with a 120-day summary and detail for all wire transfers. Learn more

Western Union
Your credit union can send Western Union transfers through the TranZact™ portal. Recipients can pick up funds at 28,000 Western Union agent locations in over 90 countries. Money is available at any Western Union office within one hour of entering the transfer request in the TranZact™ system. Learn more

Corporate Network Cash Concentration & Automated Debit Transfer
Corporate Network Cash Concentration (CNCC) and Automated Debit Transfer (ADT) are electronic funds transfer methods that move funds between your Southwest Corporate account and your accounts at other financial institutions without the expense of wire transfers. Learn More

Coin and Currency
Ordering your coin and currency through the TranZact™ portal is easy and eliminates the need to maintain an account relationship with the Federal Reserve Bank or other financial institutions for cash services. Learn more

Foreign Check Collection
Southwest Corporate’s service for collecting your members’ foreign checks provides both convenience and flexibility at significantly lower fees than what banks charge. Credit unions have the option to choose provisional or collected credit. Learn more

Foreign Currency Conversion
Southwest Corporate enables your credit union to accept and convert your members’ foreign currency. Learn more

Corporate Checking
Credit unions enjoy the convenience of writing checks drawn directly on their Southwest Corporate settlement account because their funds earn interest until the drafts clear and without compensating balances or complex fee structures. The truncated processing includes 7-year image archival, unlimited online image retrievals at no charge, and free “Positive Pay” online reconciliation. Learn more

Investment Services Click to read more Click to read less

Cash Management Fund
The Cash Management Fund (CMF) is the primary transaction account and provides full access to all funds for settlements or withdrawal at any time. All daily settlements and dividends are posted to the CMF. Southwest Corporate doesn’t impose “compensating balances”, nor require pre-funding to cover issued drafts. Therefore, all funds on deposit at Southwest Corporate are working for you to earn interest at all times. Excess deposits may be conveniently moved into the Performance Tiered Account to take advantage of even higher interest rates. Learn more

Performance Tiered Account
The Performance Tiered Account (PTA) is an extremely competitive, tier-structured overnight investment account that is available to capitalized members of Southwest Corporate. The greater the balance, the higher the rate earned on this account. Unlimited transfers via the TranZact™ portal or Member Services are available into and out of this account until 4 p.m. CT. Learn more

Community Investment Fund
The Community Investment Fund (CIF) is the National Credit Union Foundation’s primary funding mechanism for local, state, and national credit union development activities. The CIF works thanks to a partnership between the NCUF, US Central CU, corporate credit unions, and state leagues. Southwest Corporate is part of that partnership. The CIF funds are pooled with deposits from credit unions around the country and invested at US Central. The excess portion of the spread earned above the dividend rate is distributed to the Credit Union Foundation and state credit union foundations. Learn more

Share Certificates
Southwest Corporate consistently offers some of the highest rates available on corporate share certificates. The standard term rates are available on www.swcorp.org and are updated throughout the day. We can customize any structure for your credit union and quickly provide a quote back to you. Simply call into the Share Certificate sales desk and tell us what structure fits your needs. Learn more

Southwest Corporate offers the following certificate structures at various times as market conditions permit:
-- Fixed rate callable: multiple maturities
-- Fixed rate non-callable: multiple maturities
-- Step Up: multiple maturities and rates
-- Floating rate
-- Amortizing: preset-amortization schedules and indexed-amortization schedules

Special Offerings
On a periodic basis, we offer special investment opportunities, ranging from 6 months to 5 years in maturity. We advertise these on www.swcorp.org and in our weekly eFACTS publication. You can view these on our website or contact your investment representative to obtain an automatic email notification of new special offerings. Learn more

Advisory Services
Advisory Services, offered through Southwest Corporate’s wholly owned CUSO, Southwest Corporate Investment Services, is a comprehensive financial service that, partnered with the client’s overall objectives, establishes customized balance sheet and investment strategies, and assists credit unions in the execution of investment recommendations. Southwest Corporate has provided advisory services specifically designed for credit unions since 1988, and is available at a fraction of the cost of internal operations. Learn more

Derivative Hedging Program
Southwest Corporate Investment Services derivative hedging program provides Southwest Corporate members the ability to offer a broader and more consistent range of lending and savings programs while managing interest-rate risk through a hedging program approved by the NCUA. Participation is open to federally-chartered credit unions that have a seven percent net worth ratio, positive earnings for the preceding twelve months, and a demonstrated capacity to operate within prudent risk management limitations. Learn more

Asset/Liability Management (A/LM) Services
Southwest Corporate Investment Services offers a “must-have” Asset/Liability Management Service to assist credit unions in measuring interest-rate risk on their balance sheets. A/LM modeling also helps with forecasting, budgeting, and strategic planning. Southwest Corporate Investment Services believes A/LM analysis should be affordable for all credit unions, so we offer two solutions: the Standard A/LM Service and the Comprehensive A/LM Service. The Standard A/LM Service uses a credit union’s NCUA 5300 Call Report data to provide a semiannual or quarterly GAP analysis, quarterly NEV analysis, as well as an executive summary and written synopsis explaining the financial results and ratios.

The Comprehensive A/LM Service uses account-level detail to process a credit union’s interest rate risk analysis using the BancWare ALM 5 model -- a state-of-the-art A/LM modeling system. This comprehensive service includes quarterly or monthly NEV analyses and income simulation reports along with written synopsis of results, executive summary, and assumption detail. Budget, forecast, and strategic analyses are also available.

This service not only offers expertise in A/LM modeling, but A/LM consulting as well. Our A/LM analyst staff is “on-call” for credit union clients, and works with credit union officials to develop customized modeling assumptions and performs “what-if” analyses that are utilized to confirm business plans or to test the impact of new products. These efforts result in a detailed A/LM reporting package that can be used in a variety of ways by credit union management, ALCOs, and Boards of Directors. Learn more

SimpliCD Program
SimpliCD is a brokered certificate program that taps into the insured-CD market. Our service partner is Primary Financial Company, LLC. This program offers our members another investment opportunity to secondary market securities with Southwest Corporate acting as your agent. Rate indications are posted daily on our website and can vary throughout the day. For credit unions investing in multiple insured CDs, SimpliCD provides simplified tracking, dividend management, reduces new account paperwork, and eliminates the need to purchase a separate rate-shopping service. Learn more

Brokerage Services
Southwest Corporate, in partnership with CU Investment Solutions, Inc. (ISI), offers credit unions an alternative to commission-based brokerage firms. ISI, a subsidiary of US Central, is a registered, licensed, broker-dealer regulated by the SEC, a member of the NASD, and SIPC-insured. Your brokerage service representative is uniquely trained in the regulatory environment where credit unions conduct business, and can assist you on all investment-related products, such as buying and selling bonds, brokered CDs, and Southwest Corporate Share Certificates. There are no fees to use the Brokerage Service. Learn more

Security Safekeeping
Southwest Corporate offers a very competitively-priced securities safekeeping program that gives your credit union a safe and friendly option for holding your investment securities. Securities are settled “delivery versus payment” through your settlement account at Southwest Corporate and all payments and redemptions flow through to the account for easy reconciliation and quick reinvestment of cash. Settlement instructions are entered and approved on-line by your credit union via the TranZact™ portal. Additionally, a wide array of reporting options is available on-line in TranZact™. Learn more

Financial Management Institute
Southwest Corporate’s Financial Management Institute (FMI) offers a continuing education program for credit union professionals interested in gaining a deeper understanding of institutional finance. FMI is a no-cost, web-based curriculum of credit union financial management. Attendees can advance their careers, become more aware of critical issues relating to managing a financial institution, and better understand their own credit union activities and strategic performance. Participants attend the web-based program from the comfort of their home or office, saving time and money. The course consists of five sessions, each lasting one hour. Participants receive a Certificate of Accomplishment upon successful completion of the entire program. Sessions are free but class size is limited. Learn more

Liquidity Services Click to read more Click to read less

Southwest Corporate provides a variety of lending services and products designed to meet our members’ needs in terms of access, structure and rate. A simplified and speedy loan application and processing system allows most of our members to obtain funding in hours, not days. Our lending and credit services include: 1) lines of credit that feature settlement “sweep” services and lines of credit that are not settlement related and are easily accessed utilizing Southwest Corporate’s on-line TranZact™ system; 2) term loans and term loan facility arrangements that can be structured to fit a credit union’s balance sheet strategy; and 3) a loan participation program. Additionally, we offer a broad range of collateral options and reasonable collateral level requirements. Learn more

Lines of Credit
Southwest Corporate’s open-end lines of credit meet credit unions’ day-to-day funding needs, such as maintaining funds when liquidity is tight due to unexpected loan demand or seasonal and unexpected cash outflows. Three lines of credit types are offered: Standard Settlement Line of Credit, Performance Settlement Line of Credit, and Advantage Line of Credit. Learn more

The Standard Settlement and the Performance Settlement Lines of Credit provide automatic loan advances to cover overnight settlement transactions if needed. The collateral associated with the Standard Settlement Line of Credit is a general pledge of assets of the member. For the Performance Settlement Line of Credit, a specific pledge of collateral is required. A variety of collateral options are available: member loan portfolios (automobile, mortgage or government-guaranteed student loans); shares or share certificates on deposit at Southwest Corporate; or investment securities held in safekeeping at Southwest Corporate.

The Advantage Line of Credit is a “self-managed” line of credit administered using the TranZact™ system. This line of credit is available to credit union members that maintain a Member Capital Account with Southwest Corporate. The same variety of collateral options that are available for the Performance Settlement Line of Credit is available for this line of credit.

Southwest Corporate offers Guaranteed or Committed Lines of Credit with the same collateral options as shown above. The Guaranteed Lines of Credit require the payment of a commitment fee.

Term Loans
Southwest Corporate offers a flexible term loan program to fit a broad range of member funding needs. We provide a menu of term loan options from fixed or variable rate, bullet or amortizing, maturity of one day to twelve years, and customizable structures such as call options. A pledge of specific collateral, as described for the Performance Settlement and Advantage Lines of Credit, is required on term loans. Learn more

Loan Participation
Southwest Corporate offers a loan participation program wherein it buys loans from its members and may also sell them in the marketplace, if desired. Typical loan portfolios that are eligible for loan participation with Southwest Corporate are A-rated, new and used automobile loans or mortgage loans. Southwest Corporate may purchase up to 90 per cent of the outstanding balances of the approved loans. Loan participation agreements under this program may contain provisions for both full recourse, and non-recourse with limited subordination. The purchase price and terms of a loan participation are determined on a case-by-case basis and based on current market conditions, servicing costs, and related risk factors. Learn more

Letters of Credit
Letters of credit are issued by Southwest Corporate to document and reinforce our members’ credit standings to third parties in order to maintain and facilitate various outside business relationships. Letters of credit will be honored by Southwest Corporate upon proper presentment by the third-party beneficiary. A member requesting a letter of credit must also have a line of credit established with Southwest Corporate. Upon issuance of a letter of credit, the amount of the letter of credit is deducted from the amount available under the line of credit. Learn more

Certificate Funding Program
The Certificate Funding Program allows fundings from Southwest Corporate to federally insured credit union members that cannot currently qualify for a line of credit or term loan. Southwest Corporate provides funds for a non-member deposit to a credit union in the form of a share certificate in an amount not to exceed the amount that is insured by NCUA. Learn more

CLF Loan
A CLF loan is funded by the Central Liquidity Facility to provide liquidity for credit unions. As an agent member of the CLF, Southwest Corporate may process an application for an extension of credit for a member credit union that has designated Southwest Corporate as its agent to the CLF. Learn more

Reverse Repurchase Transactions
These transactions are collateralized borrowings by member credit unions. Members desiring to enter into Reverse Repurchase Transactions will fulfill a reverse repurchase contract, the legal document governing the transactions between Southwest Corporate and the member. Investment securities owned by the credit union collateralize the borrowing and Southwest Corporate takes control (purchase) of the credit union’s pledged securities until the reverse repurchase contract matures.