Your credit union's Electronic Bill Payment solution from
Southwest Corporate FCU
Your members have been taking advantage of your credit union
services available on the Internet. Now you can provide them with even more -- MemberPay
- a bill payment solution developed exclusively for credit unions.
MemberPay is designed to provide you and your members
a high-value, high-performance bill payment service. It gives your members the
ability to pay their bills 24 hours a day, seven days a week.
FEATURES
MemberPay allows you to:
- Customize the colors to match your website or existing
Internet banking product and your credit union's name and logo will be
displayed on every screen.
- Establish custom on-screen marketing banners.
- Generate a comfort level with your members by giving them
a sense that they're still being served directly by your credit union, not
an unfamiliar third-party.
MemberPay offers a complete array of bill payment
service features that will provide your members with simplicity and convenience
including:
- personal payee lists: Your members can pay anyone,
from a major banking credit card to their neighborhood babysitter. After a
member has entered a payee once, this information can be stored in a
personal payee database for future use.
- multiple payment options: Payments can be
established as a "recurring" fixed amount on any of the various payment
cycles available - with or without an end-date, or individually as needed.
Payments can be scheduled up to one year in advance
- payment flexibility: Members can change or delete
any of their payments up until the day of processing
- status updates: Members can track the status of
their payments so they know exactly when a payment will be, or has been,
processed
- transaction history: The system stores up to one
year of payment history online so your members can review past
transactions
- secure messaging: Secure messaging lets your
members and member service representatives communicate directly using
account information without utilizing Internet e-mail
BENEFITS
MemberPay gives your credit union the power to establish and solidify a
more complete relationship with your members by increasing their ability to
access their funds online and hence increasing their visits to your credit union’s
website.
FACTS
Administration system
With the Internet-based back-office administrative tool provided, your staff
will retain the capability to directly assist your members with the first level
support and member service that they've come to expect, from the credit union
staff that they've grown to know. The tool allows you to maintain member
information and passwords, conduct payment research, perform edits to screen
configuration and marketing banners, and produce a variety of useful reports.
Security
Security is state-of-the-art. MemberPay offers the latest security
features, advanced encryption technology and a fully redundant infrastructure
with disaster recovery.
As easy as it looks
This turnkey bill payment solution provides a skilled team of specialists who
coordinate with your credit union staff through implementation and training. As
part of the MemberPay solution, an ongoing network of support is available to
your staff and settlement for the service is conveniently automated through your
Southwest Corporate account.
The "credit union" solution
MemberPay is brought to you by Southwest Corporate and Corporate Network
eCom, LLC, a subsidiary of U.S. Central Federal Credit Union.
To put this service to work for your credit union, email an Account
Executive at contactus@swcorp.org or call 800.442.5763.
