HOURS OF OPERATION & PROCESSING DEADLINES
Office Hours
Automated phone option 1 or
comment@catalystcorp.org
8 a.m. – 5 p.m. Central Time on business days
Holiday schedule
Automated Clearing House (ACH) Team
Automated phone option 3 or ach@catalystcorp.org
8 a.m. – 5:30 p.m. Central Time on business days
ACH Return via TranZact™ deadline is 5 p.m. Central Time
ACH Origination file release deadline is 3:30 p.m. Central Time
Brokerage Services
Automated phone option 4 or brokerage@catalystcorp.org
8 a.m. – 5 p.m. Central Time on business days
EFT Card Services (ATM/debit) Team
Automated phone option 3 or cards@catalystcorp.org
8 a.m. – 5:30 p.m. Central Time on business days
Lending / Line of Credit
Automated phone option 6 or memberservices@catalystcorp.org
8 a.m. – 5 p.m. Central Time on business days
Advantage Line of Credit Advance deadline is 4 p.m. Central Time
Standard/Performance LOC Advance deadline is same as TranZact™ and Member Services
Member Service Hours of Operation
Automated phone option 1 or memberservices@catalystcorp.org
7 a.m. – 7 p.m. Central Time
Monday - Friday (except holidays)
PTA
Funds Transfers deadline is 4 pm. Central Time on business days
Remote Deposit Services Support
800.442.5763, ext.7515 or 214.703.7515
7 a.m. – 7 p.m. Central Time on business days
After hours: until 9:30 p.m. Central Time via email
Saturday: 9 a.m. – 1 p.m. Central Time via email
Email: RDServices@catalystcorp.org
Share Draft Processing
Automated phone option 1 or memberservices@catalystcorp.org
Return Item notification deadline is 5 p.m Central Time
Return notification delete deadline via TranZact™ is 5:30 p.m. Central Time
Return notification delete deadline via fax is 5:30 p.m. Central Time
Catalyst Strategic Solutions
Automated phone option 4 or contactis@catalystcorp.org
8 a.m. – 5 p.m. Central Time
Monday – Friday (except holidays)
TranZact™ Hours of Availability
Log in to TranZact™
5 a.m. – 11 p.m. Central Time, Monday – Saturday and holidays
8 a.m. – 11 p.m. Central Time on Sundays
Wire Transfer Team
Automated phone option 2 or memberservices@catalystcorp.org
8 a.m. – 6 p.m. Central Time on business days
Domestic Outgoing Wire deadline is 4 p.m. Central Time
International Outgoing Wire deadline is 1:30 p.m. Central Time
Western Union transfer deadline is 5:30 p.m. Central Time
Incoming Wire (same day posting) is 5:30 p.m. Central Time
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