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FREQUENTLY ASKED QUESTIONS
ABOUT ONLINE TRAINING

What can I expect by participating in online training?

  • Convenience: you may participate from your individual workstation or in a team environment from a central location, such as a conference room.
  • Interaction: you have the ability to chat with other participants attending the Web conference and the ability to chat privately with the Web conference host.
  • Validation: you have the opportunity to participate in online quizzes to tap into your knowledge base.
  • Information: you have the opportunity to hear issues that other credit unions are encountering.

What do I need to participate?

Internet access is the only technology that is needed to participate except when a team of employees is participating. In this case, a speaker phone is also needed. In addition to needed technology, a basic knowledge of a Personal Computer (PC) and of Web conferencing help to ensure a pleasant training experience.

How Much Time Do I Need to Schedule for the Training?

The duration of each Web conference is approximately 2 hours. In situations where your credit union does not have enough coverage to afford employee participation in a live Web conference, you have the option for your employees to review the conference after it takes place at a more convenient time. All that is needed to make these arrangements is to indicate your wishes when registering for the Web conference.

How much does it cost to participate?

All online training is free with the exceptio of ACH related sessions which require a small $50. This fee pertains to each PC dialed into the conference. For training purposes, it is recommended to have several employees participate from a central location, such as a conference room, to encourage group participation.

How Do I Register for a Web Conference?

Click each course description for registration information or contact Training Team Member at 800.442.5763, ext 7835.

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