Add convenience to your members’ lives and fuel credit union growth with Southwest Corporate’s Member Capture service. Member Capture is a robust image deposit solution that lets your member deposit into your credit union faster, using a common, multi-purpose scanner and a secure Internet connection.
Member Benefits
Web-based application through the credit union’s home banking program
Single sign-on interface eliminates the need for extra passwords
Simple step-by-step scanning process supported by online tutorial and help menus
Members enter the deposit amount only
Online deposit history with images
Credit Union Benefits
Attract and retain members
No server, VPN, other equipment or system requirements
Ability to set per-user limits for deposit amount, number of daily deposit items and total dollar amount of daily deposits
All MICR correction and exception handling is performed by Southwest Corporate
Duplicate item detection
Detailed reports assist in research
Integrates fully with Southwest Corporate Branch, Teller, Business and Image ATM Remote Deposit Services.
Customizable virtual marketing kit available
Implementation Steps
Southwest Corporate’s support team contacts the credit union with a Welcome Packet that details the step-by-step implementation process
An interface is created between the Member Capture application and the credit union’s home banking provider
Southwest Corporate customizes the application with credit union messaging and preferred settings
Southwest Corporate works with the credit union’s technical staff to implement the automated posting process
Southwest Corporate provides the credit union with customizable marketing materials
Southwest Corporate has a dedicated Remote Deposit Services support team that is committed to assisting credit unions with implementation, training and free ongoing support, including balancing, software and hardware. Member Capture is one of a suite of remote capture products which includes Business, Image ATM, Branch and Teller Capture.
